Logistics, technology, support. All integrated.
Services
Discover the services that make the Astelav ecosystem work: from interconnected logistics to APIs for automation, to personalised assistance. Each solution is designed to simplify and enhance your daily work.
Fast shipping and customised delivery
We offer various shipping methods to meet every need: from the AstelNET service for urgent orders with guaranteed next-day delivery, to direct dropshipping to the end customer with neutral packaging, to delivery to collection points. All with real-time tracking and transparent surcharges.
Advanced logistics infrastructure
Our logistics platform integrates three warehouses, including the innovative AutoStore system, capable of managing up to 140,000 codes with 17 robots and over 23,000 boxes. We guarantee same-day shipping, groupage in 12/24 hours and containers worldwide. Everything is monitored with radio frequency terminals and a real-time system.
APIs for smart integrations
Astelav’s REST APIs allow our customers to integrate catalogues, availability, prices, orders, invoices and shipments directly with their ERP, WMS or e-commerce systems. An ideal solution for automating flows and offering a seamless experience.
Dedicated Customer Care
Each customer has an assigned sales representative who can provide support at every stage: from product advice to order management and technical assistance. The service is multi-channel and is supported by a logistics team for tracking shipments and resolving any issues.
Integrated B2B e-commerce
Astelav’s B2B platform is the operational hub for distributors and technicians: real-time access to over 1.8 million codes, complete traceability, returns and document management, intelligent suggestions, item compatibility and technical support. Ideal for speeding up sales and reducing operating costs.